Privacy Policy

1. Introduction

[PLACEHOLDER — replace with final legal copy.] Superadjust ("we", "us", "our") is committed to protecting the privacy of students, teachers, coordinators, and school staff who use our platform. This policy explains what information we collect, how we use it, how we store it, and the choices you have.

This policy applies to superadjust.com and any Superadjust application, and is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

[PLACEHOLDER] We collect the minimum information needed to deliver the service:

• Account information: name, work email, role, and school.
• Evidence content: notes, adjustments, consultations, and monitoring records that you create within the platform.
• Student information: limited to what your school inputs for NCCD purposes, and subject to your school's own privacy obligations.
• Usage data: how features are used, to improve the product.
• Device and log data: browser, IP, and timestamps, used for security and troubleshooting.

3. How We Use Information

[PLACEHOLDER] We use information to provide, secure, support, and improve the platform; to communicate about the service; and to meet legal and regulatory obligations. We do not sell personal information.

4. Data Sharing

[PLACEHOLDER] We share information only with service providers who help us operate the platform (for example, hosting and analytics), and only to the extent needed. We require these providers to protect information consistently with this policy and applicable laws. We may also disclose information where required by law.

5. Data Sovereignty and Storage

[PLACEHOLDER] Student and evidence data is stored in Australian data centres where practicable. Where data is processed outside Australia (for example, sub-processors used for specific features), we take reasonable steps to ensure overseas recipients handle the information consistently with the APPs.

6. Children's Privacy

[PLACEHOLDER] Superadjust is designed to be used by school staff. Where student information is entered into the platform by a school, that school is responsible for ensuring appropriate consent and notice under its own privacy obligations. We support schools with tooling to meet their duty of care.

7. Your Rights

[PLACEHOLDER] You have the right to access and correct personal information we hold about you, and to raise privacy concerns. Schools may also request deletion of account information, subject to legal retention requirements (including the NCCD 7-year retention period).

8. Security

[PLACEHOLDER] We use industry-standard controls including encryption in transit and at rest, role-based access, audit logging, and regular security reviews. No system is perfectly secure, but we work to reduce risks and respond quickly when incidents occur.

9. Data Retention

[PLACEHOLDER] NCCD evidence records are retained for the period required under Australian legislation (currently 7 years). Other account data is retained while your account is active and for a reasonable period after closure, unless a longer period is legally required.

10. Updates to this Policy

[PLACEHOLDER] We may update this policy from time to time. Material changes will be notified via the platform or by email. The effective date at the bottom of this page will reflect the latest version.

11. Contact

[PLACEHOLDER] Questions about this policy, or requests to access or correct information, can be sent to privacy@superadjust.com.