Child Safe Commitment Statement

1. Our Commitment

Superhive Pty Ltd trading as Superadjust ("Superadjust") is committed to the safety, wellbeing and best interests of children in every Australian school that uses our platform.

We design, build and operate Superadjust with that commitment in mind. Although Superadjust does not interact directly with children and children do not log in to the platform, our service handles information about children at scale. We treat that responsibility seriously.

2. About This Statement

This Child Safe Commitment Statement describes how Superadjust operates in line with the National Principles for Child Safe Organisations and the relevant Child Safe Standards in Australian states and territories.

This Statement applies to Superadjust's product design and operation, Superadjust's personnel (including the founder, employees and contractors), Superadjust's relationships with schools, sectors and partners, and Superadjust's response to concerns or complaints.

This Statement should be read alongside the Privacy Policy, the Acceptable Use Policy and the AI Use and Output Disclaimer.

3. Scope of Our Role With Children

Superadjust is an administrative and evidence-management tool used by authorised school staff. Specifically: children do not log in to Superadjust; children do not submit information directly to Superadjust; children do not receive communications from Superadjust; parents and carers do not log in to Superadjust; parents and carers do not receive communications from Superadjust; and Superadjust personnel do not have routine, regular or direct contact with children.

Schools remain responsible for managing all relationships with children and their families. This means Superadjust is best understood as an indirect handler of information about children, accessed by authorised adults working in schools.

Even though Superadjust does not directly engage with children, the platform plays a role in how schools support students with disability and how they document evidence about those students. The information stored in Superadjust includes information that affects children's educational experiences, support, classifications and futures. Superadjust is committed to handling that information in a way that is consistent with the best interests of the child.

4. Alignment With the National Principles for Child Safe Organisations

Superadjust's practices are designed to align with the ten National Principles for Child Safe Organisations endorsed by the Council of Australian Governments. These principles cover child safety as an organisational priority, the involvement of children and families, the development of child-focused approaches, equity and diversity, the safety of children who are at greater risk, suitable staff and volunteers, complaint and reporting processes, staff knowledge and training, physical and online environments, and continuous review and improvement.

Our commitment to these principles is reflected in the way we build the product, manage access, restrict prohibited content, and handle concerns and reporting.

5. State and Territory Frameworks

Australian states and territories have specific Child Safe Standards or schemes. Schools that use Superadjust are responsible for compliance with their own Child Safe obligations under the framework that applies to them. Superadjust supports schools by providing transparent privacy and acceptable use practices, and by operating consistently with the National Principles described in section 4.

• Victoria: Child Safe Standards under the Child Wellbeing and Safety Act 2005 (Vic) and the Reportable Conduct Scheme.
• New South Wales: the Child Safe Scheme administered by the Office of the Children's Guardian.
• Queensland: child safety obligations under the Working with Children (Risk Management and Screening) Act 2000 (Qld).
• Western Australia: the WA Child Safe Standards.
• Other states and territories: corresponding frameworks.

6. Superadjust Personnel and Contractors

Superadjust's personnel and contractor roles are scoped so that no person engaged by Superadjust has direct, regular or unsupervised contact with children. Superadjust personnel handle code, infrastructure, data and product operations, not children themselves.

Working with Children Checks (WWCCs) are required under state and territory legislation for adults engaged in child-related work as defined by the relevant law. The roles at Superadjust do not meet that legal threshold, because they do not involve direct contact, supervision or service delivery to children. Where Superadjust's roles change in the future to include direct contact with children, the relevant personnel will obtain a WWCC consistent with the law of the state or territory in which they work.

Superadjust's contractors are bound by the Contractor Master Services Agreement, which includes confidentiality obligations, privacy obligations that mirror the Australian Privacy Principles, a 24-hour breach notification obligation to Superadjust, IP assignment to Superhive Pty Ltd, a prohibition on copying or retaining customer data outside what is strictly necessary for contracted work, and an obligation to comply with the Acceptable Use Policy as if a user.

7. Product Design for Child Safety

Superadjust is built so that children do not log in or interact with the platform. This is a deliberate design choice. We do not currently plan to add direct child or parent log-in. If we ever consider it, we will reassess this Statement and our broader privacy and child safety posture before doing so.

The Acceptable Use Policy sets out what users can and cannot upload to the platform. The list of prohibited content is extensive and is specifically designed to protect children. It prohibits photos, audio or video that are not authorised or not reasonably necessary, images or recordings that could embarrass, shame, expose or harm a student, full diagnostic and specialist reports, court orders, family law documents, child protection documents, identity documents, and content that could be used to shame, label, profile or unfairly target a student.

AI features inside Superadjust are restricted by design and by policy. AI outputs cannot be used as the sole basis for NCCD categorisation, funding submissions, Individual Learning Plans, Behaviour Support Plans or diagnosis. AI outputs must be reviewed by an authorised human before being saved or relied on. Superadjust does not use customer data to train AI models. AI processing happens in Australian infrastructure, in line with the AI Use and Output Disclaimer.

8. Concerns and Reporting

If you believe Superadjust has been used in a way that affects a child's safety or wellbeing, or that misuse of the platform has occurred, contact us at privacy@superadjust.com. You do not need to be a current user to raise a concern.

When we receive a concern that involves a child, we will treat the concern as a priority, triage it and decide whether immediate action is needed, refer the matter to the relevant school where the school is best placed to handle it, cooperate with appropriate authorities where required by law, consider whether action under the Acceptable Use Policy is appropriate, document the concern and our response, and use what we learn to improve our practices.

Superadjust personnel are not in roles that trigger mandatory reporting obligations under Australian state or territory legislation. However, where we become aware of information that suggests a child is at risk of significant harm, we will refer the information to the relevant school as the entity with primary safeguarding responsibility, and we will cooperate with appropriate authorities where required.

9. Online Safety Considerations

Superadjust supports the policy and educational role of the eSafety Commissioner. While Superadjust is an administrative tool rather than a service that interacts with children online, we are conscious of online safety risks that could indirectly affect children, including misuse of the platform to upload material involving children that should not be uploaded, inappropriate content in evidence notes, account compromise that could expose information about children, inappropriate use of AI features in ways that could shame or unfairly target a student, and communications outside the platform that misrepresent what Superadjust is or does.

Our Acceptable Use Policy, security controls and governance practices are designed to reduce these risks.

10. Review of This Statement

This Statement is reviewed when changes occur in our role with children, when changes occur in our personnel or contractor arrangements that affect child safety, when changes occur in Australian Child Safe frameworks that may apply to us, when concerns or incidents reveal a need to improve our practices, and at least once each year.

11. Contact

Questions about this Statement or concerns about child safety can be sent to privacy@superadjust.com.